How to Cancel a cPanel License
This element (ia-generated) isn't supported, or may require an update to be displayed. You can try to refresh the app.
Table of contents
Table of contents
Overview
Cancellation timeline
When you cancel a cPanel license within 72 hours of initial purchase, the following actions occur:
- Cancellation occurs immediately.
- The system issues a full refund.
When you cancel a cPanel license after 72 hours of initial purchase, the following actions occur:
- The license remains active until the end of the month.
- The license is not eligible for a refund.
How to cancel a cPanel license
Note:
Before cancelling a cPanel license, you must log in to your cPanel Store account.
To cancel a cPanel license in the cPanel Store, perform the following steps:
.2Locate the desired active license in the table.
.3Under Actions, click the icon (
.4 ) to display the menu.
.5Select Cancel. The Cancel License window will appear.
- Optionally, you can select a cancelation reason using the Select a Reason menu.
.6Click Yes. A confirmation message will appear.
Note:
For more information about renewing a canceled license, read our How to renew a canceled or expired license documentation.