This section includes features that help you manage and protect your inbox from spam.
Spam Filters
Use this interface to filter unwanted spam email before it reaches your inbox.
Spam Auto Delete Threshold
Set this score to automatically delete messages that meet or exceed the Set a custom threshold score.
Warning:
Make certain that you properly configure the score. It permanently deletes any message that meets or exceeds the score. This could include non-spam messages.
Configure Auto Delete Settings
To enable and customize the Set a custom threshold score:
.1Select Set a custom threshold.
.2Enter a number in the Set a custom threshold text box.
The lower the threshold, the more emails the server will discard.
.3Click Submit.
To disable the Auto-Delete feature, select Disable Spam Auto-Delete. Then, click Submit.
Box Trapper
Use BoxTrapper to filter spam from your inbox. It uses a challenge-response method to verify the sender. BoxTrapper-enabled accounts respond to incoming emails with a verification email. The sender must finish the process before the email goes to your inbox.
Enable BoxTrapper
To enable BoxTrapper, click Enable.
Note:
When you enable BoxTrapper, it automatically whitelists the addresses you send email to. The system does this even if you disable automatic whitelisting.
Box Trapper Configuration
Use the following options to edit BoxTrapper settings:
Configure Settings
To configure BoxTrapper settings, perform the following steps:
.1Click Configure Settings.
.2Enter a comma-separated list of email addresses that forward mail to the account in the Email addresses for this account text box.
.3Enter your name in the Your Name text box.
.4Enter the number of days for which you wish to keep logs and messages in the The number of days that you wish to keep logs and messages in the queue. text box.
.5Enter the desired minimum spam score in the Minimum SpamAssassin Spam Score required to bypass BoxTrapper text box.
Note:When BoxTrapper receives an email with a spam score that is lower than the Minimum SpamAssassin Spam Score required to bypass BoxTrapper value, it automatically delivers the message. The default value for this option is -2.5.
.6To enable or disable automatic whitelisting, select the appropriate checkbox.
Remember:BoxTrapper will automatically whitelist any email address to which you send a message.
.7Select the Automatically whitelist the To and From lines from whitelisted senders (whitelist by association) checkbox to automatically whitelist addresses in the To and CC lines of incoming whitelisted emails.
.8Click Save.
Edit Confirmation Messages
To configure your BoxTrapper messages, perform the following steps:
.1Click Edit Confirmation Messages. BoxTrapper automatically responds to email with messages that the system builds from the following templates:
blacklist — BoxTrapper responds with this message when a blacklisted address sends an email.
returnverify — BoxTrapper responds with this message when the verification process fails.
verifyreleased — BoxTrapper responds with this message when a person responds to the verify message with an email or a click on the verification link.
verify — BoxTrapper responds with this message when an address that does not exist on the whitelist or blacklist sends an email. This message requests a response to confirm that the sender is legitimate.
.2To customize the verification and blacklist message templates, click Edit. (To restore the default message templates, click Reset to Default.) A new interface will appear. These templates use the following variables:
%email% — The sender’s email address.
%fromname% — The recipient’s name.
%subject% — The subject of the sender’s email.
%acct% — The recipient’s username.
%msgid% — The message ID of the sender’s email.
%headers% — The heading information of the sender’s email.
%if can_verify_web%and %endif% — These tags enclose a section that allows BoxTrapper to verify senders through a web link.
Warning:Do not alter verify#%msgid% in the subject line of the verify message template. BoxTrapper requires that specific code to function properly.
Edit Lists
To edit the white, black, or ignore lists, perform the following steps:
.1Click Edit White/Black/Ignore lists.
.2Click the list that you want to modify.
.3Enter any messages, subjects, or email addresses to filter.
.4Click Save.
BoxTrapper lists
The system compares every new message that you receive against the following three lists:
Whitelist — The system delivers messages directly to your inbox.
Ignore list — The system deletes messages without a notification.
Blacklist — The system deletes messages, and the sender receives a reply that indicates that the system blocked the message.
Forward List
Click Forward List to update the account’s forward list. Enter email addresses that you wish to add to the forward list, and click Save. The system will automatically forward whitelisted emails to these addresses.
Review Log
The system organizes this log by day and displays any activity for an email address that uses BoxTrapper. Use this log, for example, to isolate problems with email delivery.
Review Queue
Click Review Queue to view any unverified BoxTrapper mail.
To deliver or delete messages, perform the following steps:
.1Select the checkbox for the desired day.
.2Select Delete to delete the messages. Select Whitelist and Deliver to whitelist the address deliver the messages.
.3Click Submit.
To see the contents of a message, perform the following steps:
.1Click the email’s sender, subject, or date to see the entire message, headers, and more delivery options. For example, you can ignore or blacklist a sender.