Subaccount Initial Password Guide

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Overview

This document explains a Subaccount user’s experience when you request that they set their initial password.

New Subaccount invitations

In the Add User section of cPanel’s  User Manager  interface (cPanel » Home » Preferences » User Manager), you can prompt the Subaccount user to set their initial password. When you select that option, the following details the user’s experience:
Note:
To start the process, create a new Subaccount and select the The user will set the account password. option.
    .1The Subaccount user will receive a welcome email.
From: cPanel for example on example.com <sample1@example.com>
Subject: [example.com] Welcome to your new account: john@example.com
To: john.connor@example1.com

Welcome to example.com!
Your new account username is john@example.com.

Note: Before you can use your new account, you must set your password at the following URL: https://server.example.com:2083/invitation?user=john@example.com&cookie=wWqqnW3aLzrSDdyX

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    .2The user will click on the provided URL.
    .3The cPanel interface will prompt the user to set a password.
    .4They will enter and confirm the new password in the appropriate text boxes and click Set Password.
    .5The system will confirm that the user set their password and list the Subaccount’s active services.