How to Manage a Site Quality Monitoring Subscription

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Overview

The  Site Quality Monitoring  interface (cPanel » Home » Metrics » Site Quality Monitoring) offers subscriptions with increased monitoring capabilities to watch your websites for common issues so you can optimize quickly.
Important:
Subscriptions are only available if your hosting provider enables WebPros, International LLC to provide them.
This document covers subscription management. For information about subscription activation, read our  How to Activate a Site Quality Monitoring Subscription  documentation.

Free subscription provisions

Each Site Quality Monitoring user has access to one Free subscription. When you upgrade your Free subscription, we automatically grant you another one. A Free subscription allows you to monitor one root domain and one URL associated with that domain.

Maximum subscription number

Each Site Quality Monitoring user can monitor up to ten websites at a time. Your Free subscription does not count towards this maximum. However, once you are monitoring ten websites, you will not be able to upgrade your Free subscription.

How to manage a Site Quality Monitoring subscription

When you  add a new monitored website , you can set its subscription type. You can also manage monitored website subscriptions in the following ways:

Upgrade a subscription

You may upgrade a Site Quality Monitoring subscription plan to increase your monitoring capabilities - for example, by adding the configurable monitoring extensions in the  Extras  tab.
Warning:
You may only upgrade a Free subscription. To upgrade a monitored website on a Personal subscription to a Business subscription, you must first remove the monitored website from monitoring, and then add it again and upgrade.
You can upgrade your subscription through the following methods in the  Site Quality Monitoring  interface (cPanel » Home » Metrics » Site Quality Monitoring):
  •  Upgrade subscription 
  •  The Integrations tab 

Downgrade a subscription

To downgrade a subscription, remove the website whose monitoring capabilities you intend to reduce from Site Quality Monitoring, then add it again. We will automatically assign it a Free subscription. Upgrade this subscription to your desired monitoring tier.
You can remove a website from monitoring through the  Site Quality Monitoring  interface’s  User settings  menu (cPanel » Home » Metrics » Site Quality Monitoring).

Assign an unassigned subscription

When you remove a monitored website from monitoring in the  Monitored website manager  menu in the  Site Quality Monitoring  interface (cPanel » Home » Metrics » Site Quality Monitoring), you have the option to cancel its associated subscription. If you do not cancel the associated subscription, it becomes unassigned.
To assign an unassigned subscription to an existing monitored website, perform the following steps:
    .1Navigate to the  User settings  menu.
    .2Click Manage subscriptions. Your subscription list will appear.
    .3Click the Monitor new website button of the subscription you wish to assign. The system will return you to the All monitored websites section and the Monitor new website menu will appear.
    .4Enter the website information that you want to monitor.
    .5Click Save to begin monitoring it with your reassigned subscription’s capabilities.

Access Site Quality Monitoring without cPanel

To regain access to your Site Quality Monitoring account without using cPanel, visit the  Site Quality Monitoring website  and perform the following steps:
    .1Click Forgot password?. The password reset interface will appear.
    .2Enter the email address you used to sign up for Site Quality Monitoring in the Email text box. You will receive an email to reset your password.
    .3Click Reset your password.
    .4Enter a new password and save it. You will return to the log in interface.
    .5Log in. The  Site Quality Monitoring  interface will appear.