Manage Team — Edit a Team User

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Overview

Note
If the Manage Team feature does not appear, ask your system administrator to enable it in WHM’s  Feature Manager  interface (WHM » Home » Package » Feature Manager).
The Edit a Team User interface lets you edit an existing team user. It is part of the cPanel  Manage Team  interface (cPanel » Home » Preferences » Manage Team).
To edit a team user, click Edit User in the List Team table (cPanel » Home » Preferences » Manage Team). A new interface will appear. It displays the various settings for a team user, such as their username, password, role, and other settings.

Edit a Team User

To edit a team user, change the desired settings:
    .1Enter a new username for the existing team user in the Username text box. The username will always precede the cPanel account’s primary domain (for example, user@example.com).
    .2In the Security Information section, enter a secure password in the Password text box to reset the team user’s password. Or, click Send a Password Reset Email to send the team user an email to allow them to reset their password. For information on requirements for secure passwords, read our  Password & Security  documentation.
  • If desired, click Generate to let the system create a secure password for you. The system will reveal this password. You can also click the more icon
to select password complexity settings. The system will use these settings when it generates a new password.
    .3Enter the team user’s new email address in the Contact Email text box.
    .4Select the desired options from the Roles menu to assign roles to a team user. If you do not assign roles to a team user, that team user will only be able to edit their personal account preferences. Roles are a set of privileges, features, files, or tasks that a team user can use.
NoteTeam users with Email and Web roles will have  MySQL® user accounts , but they will not be able to access  phpMyAdmin .
Role
Description
Administrator
This role enables a team user to access high-level tools and modify files in the team owner’s cPanel account. It includes all privileges connected to each of the other roles.
Database
This role enables a team user to access tools and modify files related to database management for the team owner’s cPanel account, such as  MySQL Manager .
Email
This role enables a team user to access tools and modify files related to email administration for the team owner’s cPanel account, such as  email routing  and  mailing lists .
Web
This role enables a team user to access tools and modify files related to website functionality, such as  Sitejet Builder ,  Wordpress Toolkit , and  bandwidth .
    .5Select the I have read and understood the security risk warning. checkbox.
    .6In the Notes text box, enter any notes related to the team user. The text box can contain up to 100 characters. This text box is optional.
    .7Select the desired options from the Services menu to enable or disable the  Email ,  File Transfer Protocol (FTP) , and  Web Disk  services for the team user.
Service
Description
 Email 
This service gives the team user access to email for the cPanel account. To enable the Email service, set the toggle to Enabled, then set your desired  quota . You may choose an unlimited quota or set a maximum number of megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB).
Important
Due to mail server constraints, you cannot assign quotas that exceed 4,294,967,296 MB (4096 TB or 4 PB). Select Unlimited for quotas that exceed this amount.
If your hosting provider defined a maximum email account quota for your account, you cannot select the Unlimited value. Instead, the interface displays the Maximum value. The Quota value cannot exceed this amount.
 FTP 
This service gives the team user access to website files for the cPanel account. To enable the FTP service, set the toggle to Enabled, then set your desired  quota . You may choose an unlimited quota or set a maximum number of megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB). If desired, you may enter a name for the  home directory  in the Home Directory text box.
Important
The FTP service is only available if your hosting provider has enabled it.
SSH File Transfer Protocol (SFTP) uses your cPanel account’s shell access to transfer files. Team user accounts cannot use SFTP. For more information, read our  How To Configure Your SFTP Client  documentation.
To view past FTP connections to your site, navigate to cPanel’s  Raw Access  interface (cPanel » Home » Metrics » Raw Access).
If your server uses the  ProFTPD  FTP server, you cannot use quotas. Additionally, the Manage Team interface will not display the Quota setting. For more information, contact your hosting provider.
 Web Disk 
This service allows the team user to manage and manipulate files on your server in multiple types of interfaces (for example, your computer, mobile device, or certain types of software). To enable the Web Disk service, set the toggle to Enabled. If desired, you may enter a name for the  home directory  in the Home Directory text box. Then, set your desired permissions. You may choose either Read-Write or Read-Only permissions. You may also enable Digest Authentication.
Important
You must enable Digest Authentication if you use Windows® Vista, Windows® 7, or Windows® 8, or Windows® 10 and you access Web Disk over a clear text, unencrypted connection. You do not need to enable Digest Authentication if you meet the following conditions:
The domain has an  SSL certificate  that a recognized certificate authority signed.
You can connect to Web Disk with SSL over port 2078.
Do not enable Digest Authentication if the domain uses a signed SSL certificate.
    .8In the Security Settings section, you can enter expiration information for the team user. The expiration setting  suspends  the account on the specified date in the future.
  • If desired, select a date from the Expire On menu.
  • In the Expire Reason text box, enter a reason for the expiration. The text box can contain up to 100 characters. This text box is optional.
  • Click Set Expire Date to set the expiration date. You can select Set expire date and notify user from the menu to send an email to the team user with the new expiration information.
Click Save to save the changes to the team user and return to the Manage Team interface. You can click Go Back to cancel this action and return to the Manage Team interface.

Team user preferences

In addition to the settings that a team owner can change for a team user’s account, there are preferences that a team user can change for their own account. Team users can access these preferences from the Tools page in the  cPanel interface . Team users can update the following preferences:
  •  Password & Security  — Team users can update their passwords.
  •  Change Language  — Team users can view the cPanel interface in the language (locale) of their choice.
Note
When a team owner creates a new team user, the team user will have the same language setting as their team owner.
If a team user has not set a language themselves, their language will default to the team owner’s language. If a team user sets their own language, then the system ignores the team owner’s language for that team user.
  •  Contact Information  — Team users can update their cPanel contact information.