Terminology

Account

An account or an user account is an access permission to a computer system. Account examples:
  • groupware account
  • GMail account
  • DropBox account
  • Facebook account
To get access, a user has to log in with the user name and the password. Based on the account, the computer system identifies the single users. This allows to assign specific properties to a user, like access permissions or settings.
Related topics:
  •  Managing Accounts 

All users address book

Contains the address data for all users. Depending on the configuration, each user can edit their own personal data in this address book.
Depending on the configuration, this address book can have a different name, e.g. Internal users or Global address book.

App

An application is a groupware component that provides certain functions. Example: With the Email application you can send, receive and organize emails.

Categories

Categories allow you to organize emails, appointments, contacts and tasks across apps, independently from the folder structure. This allows logically related objects to be identified and found more easily, for example all emails, appointments, contacts and tasks that belong to a specific project or customer. Depending on the configuration, specific categories are predefined. You can set your own categories.
Note: For emails, you can also use inbox tabs.
Related topics:
  •  Using Categories 

Distribution list

A distribution list consists of a distribution list name and a number of email addresses. You can create and edit own distribution lists. Other users can not see your distribution lists. Distribution lists can be used as follows:
  • send an email to multiple contacts
  • add multiple persons to an appointment or task
  • grant multiple persons permissions by inviting to a shared item
Depending on the configuration, specific distribution lists are predefined for all users.
Related topics:
  •  Adding Distribution Lists 

Domain

A domain is the address used to open a page on the Internet. Example:  www.example.com . A domain is often also referred to as web address or Internet address.

elements

Elements of the user interface. Example: windows, labels, buttons.
Related topics:
  •  General Description of the User Interface 

Email thread

An email thread is an email conversation The email thread includes the original email and all replies. The last, current reply is called current email.
Related topics:
  •  The Email list view  The Email detail view 

External email account

Your groupware email account You will automatically get this account. You can not delete this account.
Related topics:
  •  Editing the primary email account 

External email account

The administrator can set up functional email accounts and assign them to specific users. A functional email account has the following properties:
  • It serves a specific purpose like communicating with customers.Typical examples are  support@example.com ,  info@example.com .
  • It can be used jointly by multiple users, to read, reply or send emails.The administrator defines the users who are allowed to use a functional email account.
  • Users can neither edit nor delete a functional email account.
Related topics:
  •  Disabling or enabling functional email accounts 

External participant

A participant of an appointment or task who is not an internal groupware user but a guest user.
Related topics:
  •  Guest  User  Adding participants or resources when creating an appointment 

Folder

Folders contain app specific objects. In some apps, folders can also include subfolders. Some folders are preset, other folders can be set up by the user. Folder examples: email folders, address books, calendars, task lists
Related topics:
  •  The folder view  Managing Data with Folders 

group

A group consists of a group name and a number of internal users. Groups can be used as follows:
  • add to an appointment or task
  • grant permissions by inviting to a share
Depending on the configuration, specific groups are predefined. Depending on the groupware configuration, users can get the permission to create additional groups.
Related topics:
  •  Using Groups 

groupware

The software described in this documentation. It includes the PIM functions (Personal Information Manager) email, contacts, calendar. This includes functions for cooperating within a group, like shared address books and calendars. Depending on the configuration, further functions are available: task management, file storage for private or shared files, document processing.
Related topics:
  •  Groupware Definition 

Guest

A person who received an invitation to a shared object by another user or has been added to an appointment or task as external participant is called guest or guest user. Guests only have access to objects they have been invited to. Some objects can not be shared with a guest, e.g. The All users address book.
Related topics:
  •  User  External participant 

inbox categories

Inbox tabs provide an easy and simple way of keeping the Inbox folder neat. With tabs, incoming emails are saved separated by sender in the Inbox folder. Depending on the configuration, specific inbox tabs are predefined. You can set additional inbox tabs according to your needs.
The inbox tabs can only be used in the Inbox folder. If you need further storage options, use the folder view to create email folders.
Note: The inbox categories described here can only be used for emails. Depending on the configuration, you can use separate categories for emails, appointments, contacts and tasks.
Related topics:
  •  Working with inbox categories 

Managed resource

Managed resources are rooms or devices that can be added to an appointment.
In contrast to regular resources, a managed resource will only be booked if a resource delegate confirms the booking. This is to ensure that the resource cannot be booked until it has been prepared for its next use. Example:
  • A conference room has to be equipped with a video projector.
  • A vehicle has to be charged or refueled.
Otherwise a managed resource has the same characteristics as a regular one.
Related topics:
  •  Using Managed Resources  Adding participants or resources when creating an appointment  Resource 

Objects

Objects are groupware data that are created and organized by the user. Examples: emails, contacts, appointments, tasks, documents, files, folders, address books, calendars

Participant

A user invited to an appointment or task. Participants are also called internal participants, in contrast to an external participant who has been invited as guest.

Resource

Resources are rooms or devices that can be added to an appointment. A resource consists of a resource name, an email address and an optional description.
You can only add resources that are not used for other appointments.
Depending on the configuration, specific resources are predefined. Depending on the configuration, users can get the permission to create additional resources.
Related topics:
  •  Using Resource Calendars  Using Resources  Managed resource 

Session

A session is a connection between a client, e.g. a browser, an email client or a smartphone app, and a server, e.g. the groupware server. A session starts with the login and ends with the logout.
Related topics:
  •  Displaying or Signing Off Devices 

User

Persons with a groupware account are called users or internal users. Each user has a username and a password. The All users address book contains the contact data of all users.
Related topics:
  •  Account  Guest 

User interface

This refers to the groupware user interface. The user interface consists of individual elements.
Related topics:
  •  General Description of the User Interface