The cPanel & WHM interfaces allow a reseller to share a single IP address with its accounts. They also allow the system to share a single IP address with multiple resellers. However, many hosting providers wish to allow a each reseller to use its own IP address to share with accounts. This is useful, for example, when a customer causes a poor reputation or spamlisting of a reseller’s IP address. The hosting provider can isolate the other resellers and IP addresses from the customer with the poor reputation.
This document demonstrates how to share multiple IP addresses with cPanel & WHM.
Create resellers that share multiple IP addresses
Note:
The following procedure demonstrates the full process. If accounts already exist on your server, you can skip any unnecessary steps, such as account creation, package creation and assignment, and other unnecessary steps.
Log in to the server
Log in to WHM as the root user.
Add IP addresses
.1Navigate to WHM’s Add a New IP Address interface (WHM » Home » IP Functions » Add a New IP Address).
.2Add the IP addresses to the server.
Reserve the IP addresses
.1Navigate to WHM’s Reserved IP Address Editor interface (WHM » Home » Service Configuration » Apache Configuration).
.2Reserve the addresses that you added in Step 2 so the system administrator cannot dedicate them to a particular user.
.3Enter the name of the resellers that will own each IP address in the appropriate Notes text boxes
Rebuild the IP address pool
Navigate to WHM’s Rebuild the IP Address Pool interface (WHM » Home » IP Functions » Rebuild the IP Pool) and rebuild the IP address pool.
Create the reseller accounts
.1Navigate to WHM’s Create a New Account interface (WHM > Home » Account Functions » Create a New Account) and create an account with reseller privileges.
.2Repeat this process to create additional reseller accounts.
Create packages for the resellers
Navigate to WHM’s Add a Package interface (WHM » Home » Packages » Add a Package) and create the necessary packages for the resellers to use.
.2Select the reseller that you wish to edit and click Submit.
.3Select the appropriate packages for the reseller.
If the resellers already own accounts and you wish to allow them to change these accounts to the new shared IP addresses, you will need to select Everything - All Features to the reseller.
Warning:This action grants full root-level access to the reseller accounts.
If you do not wish to allow the resellers to change their own accounts, use WHM’s Change Multiple Sites’ IP Addresses interface (WHM » Home » Multi Account Functions » Change Multiple Sites’ IP Addresses) to change their IP addresses for them.
Warning:Coordinate this process with your resellers to schedule any necessary changes to DNS entries and downtime for their their clients’ domains.
.4Click Save All Settings.
.5Repeat this process for each reseller.
Change the resellers IP shared addresses
.1Navigate to WHM’s Manage Reseller’s Shared IP interface (WHM > Home » Resellers » Manage Reseller’s Shared IP).
.2Select the reseller that you wish to edit and click Submit.
.3Select the shared IP address for the reseller to use and click Save.